GARNETأكاديمية جارنت · Academyالعربية

Marketing, Sales & Customer Service

E-commerce Management: Leadership Edition

This E-commerce Management training course (Leadership Edition) is a leadership edition for managers who set direction, budgets and performance targets. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: MK613Level: Leadership EditionField: Marketing, Sales & Customer ServiceFormats: 5 or 10 days · classroom, online, in-house
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Objectives

  • Explain the core principles, terminology and governing standards of E-commerce Management
  • Apply proven methods and tools for E-commerce Management to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply E-commerce Management in your organisation

Who should attend

Marketing, sales, communications and customer service teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsE-commerce Management
  2. Day 2
    Methods, tools and calculationsE-commerce Management
  3. Day 3
    Operation, inspection and performanceE-commerce Management
  4. Day 4
    Risk, troubleshooting and case studiesE-commerce Management
  5. Day 5
    Best practice, assessment and action planE-commerce Management
10-day outline
  1. Day 1
    Principles, terminology and governing standardsE-commerce Management
  2. Day 2
    Methods, tools and calculationsE-commerce Management
  3. Day 3
    Operation, inspection and performanceE-commerce Management
  4. Day 4
    Risk, troubleshooting and case studiesE-commerce Management
  5. Day 5
    Best practice review and mid-course assessmentE-commerce Management
  6. Day 6
    Advanced analysis techniquesE-commerce Management
  7. Day 7
    Digital tools, data and softwareE-commerce Management
  8. Day 8
    Practical labs and simulationsE-commerce Management
  9. Day 9
    Regional benchmarks and lessons learnedE-commerce Management
  10. Day 10
    Capstone project and final assessmentE-commerce Management

Upcoming sessions 2027–2030

CityDatesDuration
Riyadh24 Jan 2027 – 28 Jan 20275 days
Istanbul20 Mar 2028 – 24 Mar 20285 days
Amsterdam22 Oct 2029 – 26 Oct 20295 days
London11 Feb 2030 – 22 Feb 203010 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

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