Marketing, Sales & Customer Service

Market Research: Leadership Edition

This Market Research training course (Leadership Edition) is a leadership edition for managers who set direction, budgets and performance targets. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: MK608Level: Leadership EditionField: Marketing, Sales & Customer ServiceFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Market Research
  • Apply proven methods and tools for Market Research to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Market Research in your organisation

Who should attend

Marketing, sales, communications and customer service teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsMarket Research
  2. Day 2
    Methods, tools and calculationsMarket Research
  3. Day 3
    Operation, inspection and performanceMarket Research
  4. Day 4
    Risk, troubleshooting and case studiesMarket Research
  5. Day 5
    Best practice, assessment and action planMarket Research
10-day outline
  1. Day 1
    Principles, terminology and governing standardsMarket Research
  2. Day 2
    Methods, tools and calculationsMarket Research
  3. Day 3
    Operation, inspection and performanceMarket Research
  4. Day 4
    Risk, troubleshooting and case studiesMarket Research
  5. Day 5
    Best practice review and mid-course assessmentMarket Research
  6. Day 6
    Advanced analysis techniquesMarket Research
  7. Day 7
    Digital tools, data and softwareMarket Research
  8. Day 8
    Practical labs and simulationsMarket Research
  9. Day 9
    Regional benchmarks and lessons learnedMarket Research
  10. Day 10
    Capstone project and final assessmentMarket Research

Upcoming sessions 2027–2030

CityDatesDuration
Dubai4 Jun 2028 – 8 Jun 20285 days
Kigali4 Mar 2030 – 8 Mar 20305 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

Related courses

More in this field

See all →

Chat on WhatsApp