Objectives
- Explain the core principles, terminology and governing standards of E-commerce Management
- Apply proven methods and tools for E-commerce Management to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply E-commerce Management in your organisation
Who should attend
Marketing, sales, communications and customer service teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsE-commerce Management
- Day 2Methods, tools and calculationsE-commerce Management
- Day 3Operation, inspection and performanceE-commerce Management
- Day 4Risk, troubleshooting and case studiesE-commerce Management
- Day 5Best practice, assessment and action planE-commerce Management
10-day outline
- Day 1Principles, terminology and governing standardsE-commerce Management
- Day 2Methods, tools and calculationsE-commerce Management
- Day 3Operation, inspection and performanceE-commerce Management
- Day 4Risk, troubleshooting and case studiesE-commerce Management
- Day 5Best practice review and mid-course assessmentE-commerce Management
- Day 6Advanced analysis techniquesE-commerce Management
- Day 7Digital tools, data and softwareE-commerce Management
- Day 8Practical labs and simulationsE-commerce Management
- Day 9Regional benchmarks and lessons learnedE-commerce Management
- Day 10Capstone project and final assessmentE-commerce Management
Upcoming sessions 2027–2030
| City | Dates | Duration |
|---|---|---|
| Sharm El Sheikh | 6 Sep 2027 – 10 Sep 2027 | 5 days |
| Nairobi | 20 Dec 2027 – 24 Dec 2027 | 5 days |
| Jeddah | 12 May 2030 – 16 May 2030 | 5 days |
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.