Objectives
- Explain the core principles, terminology and governing standards of Business Writing
- Apply proven methods and tools for Business Writing to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Business Writing in your organisation
Who should attend
Marketing, sales, communications and customer service teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsBusiness Writing
- Day 2Methods, tools and calculationsBusiness Writing
- Day 3Operation, inspection and performanceBusiness Writing
- Day 4Risk, troubleshooting and case studiesBusiness Writing
- Day 5Best practice, assessment and action planBusiness Writing
10-day outline
- Day 1Principles, terminology and governing standardsBusiness Writing
- Day 2Methods, tools and calculationsBusiness Writing
- Day 3Operation, inspection and performanceBusiness Writing
- Day 4Risk, troubleshooting and case studiesBusiness Writing
- Day 5Best practice review and mid-course assessmentBusiness Writing
- Day 6Advanced analysis techniquesBusiness Writing
- Day 7Digital tools, data and softwareBusiness Writing
- Day 8Practical labs and simulationsBusiness Writing
- Day 9Regional benchmarks and lessons learnedBusiness Writing
- Day 10Capstone project and final assessmentBusiness Writing
Upcoming sessions 2027–2030
| City | Dates | Duration |
|---|---|---|
| Accra | 23 Oct 2028 – 27 Oct 2028 | 5 days |
| Barcelona | 21 May 2029 – 25 May 2029 | 5 days |
| Sharm El Sheikh | 22 Oct 2029 – 26 Oct 2029 | 5 days |
| Johannesburg | 25 Nov 2030 – 29 Nov 2030 | 5 days |
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.