Objectives
- Explain the core principles, terminology and governing standards of Emotional Intelligence
- Apply proven methods and tools for Emotional Intelligence to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Emotional Intelligence in your organisation
Who should attend
Executives, managers, team leaders and high-potential staff.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsEmotional Intelligence
- Day 2Methods, tools and calculationsEmotional Intelligence
- Day 3Operation, inspection and performanceEmotional Intelligence
- Day 4Risk, troubleshooting and case studiesEmotional Intelligence
- Day 5Best practice, assessment and action planEmotional Intelligence
10-day outline
- Day 1Principles, terminology and governing standardsEmotional Intelligence
- Day 2Methods, tools and calculationsEmotional Intelligence
- Day 3Operation, inspection and performanceEmotional Intelligence
- Day 4Risk, troubleshooting and case studiesEmotional Intelligence
- Day 5Best practice review and mid-course assessmentEmotional Intelligence
- Day 6Advanced analysis techniquesEmotional Intelligence
- Day 7Digital tools, data and softwareEmotional Intelligence
- Day 8Practical labs and simulationsEmotional Intelligence
- Day 9Regional benchmarks and lessons learnedEmotional Intelligence
- Day 10Capstone project and final assessmentEmotional Intelligence
Upcoming sessions 2027–2030
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.