Objectives
- Explain the core principles, terminology and governing standards of Benchmarking
- Apply proven methods and tools for Benchmarking to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Benchmarking in your organisation
Who should attend
Quality managers, auditors, excellence and continuous improvement teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsBenchmarking
- Day 2Methods, tools and calculationsBenchmarking
- Day 3Operation, inspection and performanceBenchmarking
- Day 4Risk, troubleshooting and case studiesBenchmarking
- Day 5Best practice, assessment and action planBenchmarking
10-day outline
- Day 1Principles, terminology and governing standardsBenchmarking
- Day 2Methods, tools and calculationsBenchmarking
- Day 3Operation, inspection and performanceBenchmarking
- Day 4Risk, troubleshooting and case studiesBenchmarking
- Day 5Best practice review and mid-course assessmentBenchmarking
- Day 6Advanced analysis techniquesBenchmarking
- Day 7Digital tools, data and softwareBenchmarking
- Day 8Practical labs and simulationsBenchmarking
- Day 9Regional benchmarks and lessons learnedBenchmarking
- Day 10Capstone project and final assessmentBenchmarking
Upcoming sessions 2027–2030
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.
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- Internal Quality Auditing: Leadership Edition
- Excellence Models (EFQM): Leadership Edition
- Kaizen & Continuous Improvement: Leadership Edition