Objectives
- Explain the core principles, terminology and governing standards of Excellence Models (EFQM)
- Apply proven methods and tools for Excellence Models (EFQM) to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Excellence Models (EFQM) in your organisation
Who should attend
Quality managers, auditors, excellence and continuous improvement teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsExcellence Models (EFQM)
- Day 2Methods, tools and calculationsExcellence Models (EFQM)
- Day 3Operation, inspection and performanceExcellence Models (EFQM)
- Day 4Risk, troubleshooting and case studiesExcellence Models (EFQM)
- Day 5Best practice, assessment and action planExcellence Models (EFQM)
10-day outline
- Day 1Principles, terminology and governing standardsExcellence Models (EFQM)
- Day 2Methods, tools and calculationsExcellence Models (EFQM)
- Day 3Operation, inspection and performanceExcellence Models (EFQM)
- Day 4Risk, troubleshooting and case studiesExcellence Models (EFQM)
- Day 5Best practice review and mid-course assessmentExcellence Models (EFQM)
- Day 6Advanced analysis techniquesExcellence Models (EFQM)
- Day 7Digital tools, data and softwareExcellence Models (EFQM)
- Day 8Practical labs and simulationsExcellence Models (EFQM)
- Day 9Regional benchmarks and lessons learnedExcellence Models (EFQM)
- Day 10Capstone project and final assessmentExcellence Models (EFQM)
Upcoming sessions 2027–2030
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.
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