Objectives
- Explain the core principles, terminology and governing standards of Benchmarking
- Apply proven methods and tools for Benchmarking to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Benchmarking in your organisation
Who should attend
Quality managers, auditors, excellence and continuous improvement teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsBenchmarking
- Day 2Methods, tools and calculationsBenchmarking
- Day 3Operation, inspection and performanceBenchmarking
- Day 4Risk, troubleshooting and case studiesBenchmarking
- Day 5Best practice, assessment and action planBenchmarking
10-day outline
- Day 1Principles, terminology and governing standardsBenchmarking
- Day 2Methods, tools and calculationsBenchmarking
- Day 3Operation, inspection and performanceBenchmarking
- Day 4Risk, troubleshooting and case studiesBenchmarking
- Day 5Best practice review and mid-course assessmentBenchmarking
- Day 6Advanced analysis techniquesBenchmarking
- Day 7Digital tools, data and softwareBenchmarking
- Day 8Practical labs and simulationsBenchmarking
- Day 9Regional benchmarks and lessons learnedBenchmarking
- Day 10Capstone project and final assessmentBenchmarking
Upcoming sessions 2027–2030
| City | Dates | Duration |
|---|---|---|
| Lagos | 4 Jan 2027 – 8 Jan 2027 | 5 days |
| Johannesburg | 22 Mar 2027 – 26 Mar 2027 | 5 days |
| Lisbon | 10 May 2027 – 14 May 2027 | 5 days |
| Kigali | 14 May 2029 – 25 May 2029 | 10 days |
| Riyadh | 27 Jan 2030 – 31 Jan 2030 | 5 days |
| Lagos | 18 Nov 2030 – 29 Nov 2030 | 10 days |
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.