Objectives
- Explain the core principles, terminology and governing standards of Total Quality Management
- Apply proven methods and tools for Total Quality Management to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Total Quality Management in your organisation
Who should attend
Quality managers, auditors, excellence and continuous improvement teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsTotal Quality Management
- Day 2Methods, tools and calculationsTotal Quality Management
- Day 3Operation, inspection and performanceTotal Quality Management
- Day 4Risk, troubleshooting and case studiesTotal Quality Management
- Day 5Best practice, assessment and action planTotal Quality Management
10-day outline
- Day 1Principles, terminology and governing standardsTotal Quality Management
- Day 2Methods, tools and calculationsTotal Quality Management
- Day 3Operation, inspection and performanceTotal Quality Management
- Day 4Risk, troubleshooting and case studiesTotal Quality Management
- Day 5Best practice review and mid-course assessmentTotal Quality Management
- Day 6Advanced analysis techniquesTotal Quality Management
- Day 7Digital tools, data and softwareTotal Quality Management
- Day 8Practical labs and simulationsTotal Quality Management
- Day 9Regional benchmarks and lessons learnedTotal Quality Management
- Day 10Capstone project and final assessmentTotal Quality Management
Upcoming sessions 2027–2030
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.
Related courses
More in this field
- ISO 9001 Implementation: Intermediate
- Lean Six Sigma: Intermediate
- 8D Problem Solving: Intermediate
- Statistical Process Control: Intermediate
- Internal Quality Auditing: Intermediate
- Excellence Models (EFQM): Intermediate
- Kaizen & Continuous Improvement: Intermediate
- Business Process Reengineering: Intermediate