Marketing, Sales & Customer Service

Content Marketing: Masterclass

This Content Marketing training course (Masterclass) is an expert masterclass built around current industry problems and led by senior practitioners. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: MK417Level: MasterclassField: Marketing, Sales & Customer ServiceFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Content Marketing
  • Apply proven methods and tools for Content Marketing to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Content Marketing in your organisation

Who should attend

Marketing, sales, communications and customer service teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsContent Marketing
  2. Day 2
    Methods, tools and calculationsContent Marketing
  3. Day 3
    Operation, inspection and performanceContent Marketing
  4. Day 4
    Risk, troubleshooting and case studiesContent Marketing
  5. Day 5
    Best practice, assessment and action planContent Marketing
10-day outline
  1. Day 1
    Principles, terminology and governing standardsContent Marketing
  2. Day 2
    Methods, tools and calculationsContent Marketing
  3. Day 3
    Operation, inspection and performanceContent Marketing
  4. Day 4
    Risk, troubleshooting and case studiesContent Marketing
  5. Day 5
    Best practice review and mid-course assessmentContent Marketing
  6. Day 6
    Advanced analysis techniquesContent Marketing
  7. Day 7
    Digital tools, data and softwareContent Marketing
  8. Day 8
    Practical labs and simulationsContent Marketing
  9. Day 9
    Regional benchmarks and lessons learnedContent Marketing
  10. Day 10
    Capstone project and final assessmentContent Marketing

Upcoming sessions 2027–2030

CityDatesDuration
Nairobi14 Aug 2028 – 18 Aug 20285 days
Lisbon18 Nov 2030 – 22 Nov 20305 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

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