Marketing, Sales & Customer Service

Strategic Marketing: Masterclass

This Strategic Marketing training course (Masterclass) is an expert masterclass built around current industry problems and led by senior practitioners. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: MK402Level: MasterclassField: Marketing, Sales & Customer ServiceFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Strategic Marketing
  • Apply proven methods and tools for Strategic Marketing to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Strategic Marketing in your organisation

Who should attend

Marketing, sales, communications and customer service teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsStrategic Marketing
  2. Day 2
    Methods, tools and calculationsStrategic Marketing
  3. Day 3
    Operation, inspection and performanceStrategic Marketing
  4. Day 4
    Risk, troubleshooting and case studiesStrategic Marketing
  5. Day 5
    Best practice, assessment and action planStrategic Marketing
10-day outline
  1. Day 1
    Principles, terminology and governing standardsStrategic Marketing
  2. Day 2
    Methods, tools and calculationsStrategic Marketing
  3. Day 3
    Operation, inspection and performanceStrategic Marketing
  4. Day 4
    Risk, troubleshooting and case studiesStrategic Marketing
  5. Day 5
    Best practice review and mid-course assessmentStrategic Marketing
  6. Day 6
    Advanced analysis techniquesStrategic Marketing
  7. Day 7
    Digital tools, data and softwareStrategic Marketing
  8. Day 8
    Practical labs and simulationsStrategic Marketing
  9. Day 9
    Regional benchmarks and lessons learnedStrategic Marketing
  10. Day 10
    Capstone project and final assessmentStrategic Marketing

Upcoming sessions 2027–2030

CityDatesDuration
Madrid3 May 2027 – 7 May 20275 days
Muscat27 Feb 2028 – 2 Mar 20285 days
Cape Town17 Apr 2028 – 21 Apr 20285 days
Live Online27 May 2030 – 31 May 20305 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

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