Human Resources

Performance Management & KPIs: Masterclass

This Performance Management & KPIs training course (Masterclass) is an expert masterclass built around current industry problems and led by senior practitioners. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: HR404Level: MasterclassField: Human ResourcesFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Performance Management & KPIs
  • Apply proven methods and tools for Performance Management & KPIs to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Performance Management & KPIs in your organisation

Who should attend

HR managers, HR business partners, L&D and talent professionals.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsPerformance Management & KPIs
  2. Day 2
    Methods, tools and calculationsPerformance Management & KPIs
  3. Day 3
    Operation, inspection and performancePerformance Management & KPIs
  4. Day 4
    Risk, troubleshooting and case studiesPerformance Management & KPIs
  5. Day 5
    Best practice, assessment and action planPerformance Management & KPIs
10-day outline
  1. Day 1
    Principles, terminology and governing standardsPerformance Management & KPIs
  2. Day 2
    Methods, tools and calculationsPerformance Management & KPIs
  3. Day 3
    Operation, inspection and performancePerformance Management & KPIs
  4. Day 4
    Risk, troubleshooting and case studiesPerformance Management & KPIs
  5. Day 5
    Best practice review and mid-course assessmentPerformance Management & KPIs
  6. Day 6
    Advanced analysis techniquesPerformance Management & KPIs
  7. Day 7
    Digital tools, data and softwarePerformance Management & KPIs
  8. Day 8
    Practical labs and simulationsPerformance Management & KPIs
  9. Day 9
    Regional benchmarks and lessons learnedPerformance Management & KPIs
  10. Day 10
    Capstone project and final assessmentPerformance Management & KPIs

Upcoming sessions 2027–2030

CityDatesDuration
Kuwait City24 Mar 2030 – 28 Mar 20305 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

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