KPI Design & Balanced Scorecard: Masterclass

Objectives

• Explain the core principles, terminology and governing standards of KPI Design & Balanced Scorecard
• Apply proven methods and tools for KPI Design & Balanced Scorecard to real workplace situations
• Analyse performance data to find risks, gaps and improvement opportunities
• Compare your practice with international benchmarks and regional case studies
• Build a practical action plan to apply KPI Design & Balanced Scorecard in your organisation

Who should attend

Quality managers, auditors, excellence and continuous improvement teams.

Course outline — 5 days

1. Day 1
   Principles, terminology and governing standardsKPI Design & Balanced Scorecard
2. Day 2
   Methods, tools and calculationsKPI Design & Balanced Scorecard
3. Day 3
   Operation, inspection and performanceKPI Design & Balanced Scorecard
4. Day 4
   Risk, troubleshooting and case studiesKPI Design & Balanced Scorecard
5. Day 5
   Best practice, assessment and action planKPI Design & Balanced Scorecard

Upcoming sessions 2027–2030

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

Related courses

• KPI Design & Balanced Scorecard: Foundations
• KPI Design & Balanced Scorecard: Intermediate
• KPI Design & Balanced Scorecard: Advanced
• KPI Design & Balanced Scorecard: Applied Workshop
• KPI Design & Balanced Scorecard: Leadership Edition

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• Total Quality Management: Masterclass
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• Internal Quality Auditing: Masterclass
• Excellence Models (EFQM): Masterclass
• Kaizen & Continuous Improvement: Masterclass

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