Objectives
- Explain the core principles, terminology and governing standards of KPI Design & Balanced Scorecard
- Apply proven methods and tools for KPI Design & Balanced Scorecard to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply KPI Design & Balanced Scorecard in your organisation
Who should attend
Quality managers, auditors, excellence and continuous improvement teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsKPI Design & Balanced Scorecard
- Day 2Methods, tools and calculationsKPI Design & Balanced Scorecard
- Day 3Operation, inspection and performanceKPI Design & Balanced Scorecard
- Day 4Risk, troubleshooting and case studiesKPI Design & Balanced Scorecard
- Day 5Best practice, assessment and action planKPI Design & Balanced Scorecard
10-day outline
- Day 1Principles, terminology and governing standardsKPI Design & Balanced Scorecard
- Day 2Methods, tools and calculationsKPI Design & Balanced Scorecard
- Day 3Operation, inspection and performanceKPI Design & Balanced Scorecard
- Day 4Risk, troubleshooting and case studiesKPI Design & Balanced Scorecard
- Day 5Best practice review and mid-course assessmentKPI Design & Balanced Scorecard
- Day 6Advanced analysis techniquesKPI Design & Balanced Scorecard
- Day 7Digital tools, data and softwareKPI Design & Balanced Scorecard
- Day 8Practical labs and simulationsKPI Design & Balanced Scorecard
- Day 9Regional benchmarks and lessons learnedKPI Design & Balanced Scorecard
- Day 10Capstone project and final assessmentKPI Design & Balanced Scorecard
Upcoming sessions 2027–2030
| City | Dates | Duration |
|---|---|---|
| Riyadh | 14 Nov 2027 – 18 Nov 2027 | 5 days |
| Cairo | 15 Jan 2029 – 19 Jan 2029 | 5 days |
| Sharjah | 9 Jun 2030 – 20 Jun 2030 | 10 days |
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.