Objectives
- Explain the core principles, terminology and governing standards of Conflict Management
- Apply proven methods and tools for Conflict Management to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Conflict Management in your organisation
Who should attend
Executives, managers, team leaders and high-potential staff.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsConflict Management
- Day 2Methods, tools and calculationsConflict Management
- Day 3Operation, inspection and performanceConflict Management
- Day 4Risk, troubleshooting and case studiesConflict Management
- Day 5Best practice, assessment and action planConflict Management
10-day outline
- Day 1Principles, terminology and governing standardsConflict Management
- Day 2Methods, tools and calculationsConflict Management
- Day 3Operation, inspection and performanceConflict Management
- Day 4Risk, troubleshooting and case studiesConflict Management
- Day 5Best practice review and mid-course assessmentConflict Management
- Day 6Advanced analysis techniquesConflict Management
- Day 7Digital tools, data and softwareConflict Management
- Day 8Practical labs and simulationsConflict Management
- Day 9Regional benchmarks and lessons learnedConflict Management
- Day 10Capstone project and final assessmentConflict Management
Upcoming sessions 2027–2030
| City | Dates | Duration |
|---|---|---|
| Riyadh | 25 Jun 2028 – 29 Jun 2028 | 5 days |
| Cairo | 17 Sep 2029 – 21 Sep 2029 | 5 days |
| Munich | 18 Feb 2030 – 22 Feb 2030 | 5 days |
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.
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