Objectives
- Explain the core principles, terminology and governing standards of Process Mapping
- Apply proven methods and tools for Process Mapping to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Process Mapping in your organisation
Who should attend
Quality managers, auditors, excellence and continuous improvement teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsProcess Mapping
- Day 2Methods, tools and calculationsProcess Mapping
- Day 3Operation, inspection and performanceProcess Mapping
- Day 4Risk, troubleshooting and case studiesProcess Mapping
- Day 5Best practice, assessment and action planProcess Mapping
10-day outline
- Day 1Principles, terminology and governing standardsProcess Mapping
- Day 2Methods, tools and calculationsProcess Mapping
- Day 3Operation, inspection and performanceProcess Mapping
- Day 4Risk, troubleshooting and case studiesProcess Mapping
- Day 5Best practice review and mid-course assessmentProcess Mapping
- Day 6Advanced analysis techniquesProcess Mapping
- Day 7Digital tools, data and softwareProcess Mapping
- Day 8Practical labs and simulationsProcess Mapping
- Day 9Regional benchmarks and lessons learnedProcess Mapping
- Day 10Capstone project and final assessmentProcess Mapping
Upcoming sessions 2027–2030
| City | Dates | Duration |
|---|---|---|
| Accra | 11 Oct 2027 – 15 Oct 2027 | 5 days |
| Accra | 15 Apr 2030 – 19 Apr 2030 | 5 days |
| Madrid | 7 Oct 2030 – 11 Oct 2030 | 5 days |
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.
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- Lean Six Sigma: Applied Workshop
- Total Quality Management: Applied Workshop
- 8D Problem Solving: Applied Workshop
- Statistical Process Control: Applied Workshop
- Internal Quality Auditing: Applied Workshop
- Excellence Models (EFQM): Applied Workshop
- Kaizen & Continuous Improvement: Applied Workshop