Objectives
- Explain the core principles, terminology and governing standards of Government Excellence
- Apply proven methods and tools for Government Excellence to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Government Excellence in your organisation
Who should attend
Quality managers, auditors, excellence and continuous improvement teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsGovernment Excellence
- Day 2Methods, tools and calculationsGovernment Excellence
- Day 3Operation, inspection and performanceGovernment Excellence
- Day 4Risk, troubleshooting and case studiesGovernment Excellence
- Day 5Best practice, assessment and action planGovernment Excellence
10-day outline
- Day 1Principles, terminology and governing standardsGovernment Excellence
- Day 2Methods, tools and calculationsGovernment Excellence
- Day 3Operation, inspection and performanceGovernment Excellence
- Day 4Risk, troubleshooting and case studiesGovernment Excellence
- Day 5Best practice review and mid-course assessmentGovernment Excellence
- Day 6Advanced analysis techniquesGovernment Excellence
- Day 7Digital tools, data and softwareGovernment Excellence
- Day 8Practical labs and simulationsGovernment Excellence
- Day 9Regional benchmarks and lessons learnedGovernment Excellence
- Day 10Capstone project and final assessmentGovernment Excellence
Upcoming sessions 2027–2030
| City | Dates | Duration |
|---|---|---|
| Prague | 18 Oct 2027 – 22 Oct 2027 | 5 days |
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.